Everything Spiceworks does and more. But with zero ads.
We built Genuity to be feature-rich in order to solve your company's problems, not to sell your company data to advertisers.
Why choose Genuity over Spiceworks?
Touted as an "upgrade", the new Spiceworks cloud version seems to be very much a downgrade. Keep Spiceworks for their community and use the Genuity IT suite of tools to get your job done.
Better Help Desk
Scale support without scaling costs with an easy-to-use IT Help Desk that is refreshingly simple and fully integrated across the entire Genuity IT platform including asset management.
We're focused on the product, not selling ads.
If you are not paying for the product, you are the product. We don’t spam you with ads or sell your data to third parties. We focus on continually investing in and improving our product to be the best on the market.
Full Suite of IT Tools
From contracts and compliance, to spend, software and assets, the Genuity IT Management platform enables your team with the tools you need to manage your entire tech stack.
Best In Class Help Desk
Why be stuck with an IT help desk that doesn't work for your team? Whether you've got a team of 5 or 500, our IT help desk module is adaptable for whatever IT problems your company face.
Best-in-Business Automations
Genuity's Help Desk lets you automate repetitive tasks, enabling you to focus on crucial business outcomes. It enhances collaboration and ensures consistent support at any scale.
Limitless Customizations
Your help desk, your way. We offer limitless customizations, enabling you to craft workflows that perfectly match your unique business needs.
Slack & Teams Integrations
Seamlessly integrate Genuity with Microsoft Teams or Slack, making communication more efficient and response times lightning fast.
Easily Manage IT Tickets
Automate IT Ticketing Workflows
Simplified Collaboration
Self-Service Portal
Metrics and Reports
Service Level Agreements (SLAs)
IT Asset Management
Requests from Microsoft Teams and Slack
Mobile app for IT on the go
Discover how our feature-rich IT Help Desk module can revolutionize your support operations, enhance collaboration, and deliver outstanding service.
Easily manage IT tickets, promote user-driven support through self-service portal, and streamline asset management. Automate workflows, easily access valuable metrics, and integrate Microsoft Teams and Slack for seamless collaboration. With our mobile app, your IT team is agile and ready to deliver exceptional support.
But wait… there's more!
Our best-of-breed Help Desk is part of a fully-integrated suite of IT apps.
Integrated with the Tools You Trust
IT leaders like you love the Genuity platform.
Yep, Genuity starts at only $29.99 per month, per company, with everything included.
With the community subscription plan you can save big on the IT software you already use and get all of Genuity for only $29.99 per month.
Or choose a plan from our simple pricing models that meets your needs at a price that meets your budget. No gotchas. No gimmicks. No selling your data. Unlimited users & usage.
Learn More
We value your privacy. We don't sell your private company data to third parties in order to cover your screen with ads. With us, your information is YOUR information!
A model built on selling your attention to display ads. You have no control over the 3rd parties, what access they have or what you see. That's not very spicy.
